Terms of Service

1. Acceptance of Terms

By accessing and using this website and The Egg Nest services, you accept and agree to be bound by the terms and provisions of this agreement. These Terms of Service are governed by the laws of the Republic of South Africa and comply with the Consumer Protection Act, 2008 (CPA), the National Credit Act, 2005, and other applicable South African laws.

2. Use License

The Egg Nest grants you a limited, non-exclusive, non-transferable license to use this website for informational purposes only. You may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Violate any applicable laws or regulations

3. Disclaimer of Warranties

The materials on The Egg Nest website are provided on an "as is" basis. The Egg Nest makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, The Egg Nest does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations of Liability

In no event shall The Egg Nest or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on The Egg Nest website, even if The Egg Nest or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on The Egg Nest website could include technical, typographical, or photographic errors. The Egg Nest does not warrant that any of the materials on its website are accurate, complete, or current. The Egg Nest may make changes to the materials contained on its website at any time without notice.

6. Product Information

All product information, descriptions, pricing, and availability displayed on our website are subject to change without notice. While we strive to keep information accurate, we do not guarantee the completeness or accuracy of all product details. We recommend contacting us directly via WhatsApp at +27 84 512 9686 or email at info@eggnest.co.za to confirm availability and pricing before visiting our stores.

7. Links

The Egg Nest has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Egg Nest of the site. Use of any such linked website is at the user's own risk.

8. Modifications

The Egg Nest may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

9. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa, and you irrevocably submit to the exclusive jurisdiction of the courts of South Africa located in KwaZulu-Natal. You hereby consent to the non-exclusive jurisdiction of the courts of South Africa and waive any objections to venue in such courts.

10. Consumer Protection Act Compliance

In compliance with the Consumer Protection Act, 2008, we undertake to:

• Supply goods that are of good quality, safe, and durable
• Provide accurate and honest information about our products
• Honor all promotional claims and special offers advertised
• Maintain fair, honest, and lawful business practices
• Provide a complaint resolution mechanism for disputes

11. Dispute Resolution

In the event of any dispute arising from your use of our website or services, we encourage you to contact us first to resolve the matter amicably. Should we be unable to resolve the dispute satisfactorily, either party may escalate the matter through alternative dispute resolution mechanisms or the appropriate courts in South Africa.

12. Cancellation and Returns Policy

While our website is informational in nature and does not facilitate online sales, we maintain a fair cancellation and returns policy for products purchased directly from our stores:

• Products must be returned within 7 days of purchase with proof of purchase
• Products must be in their original condition for a full refund or exchange
• Damaged or perished products cannot be returned
• For specific concerns, please contact us directly

13. Contact Information and Complaint Procedure

For complaints, disputes, or inquiries regarding these Terms of Service, please contact us:

14. Limitation of Liability Under Consumer Protection Act

Nothing in these Terms of Service shall exclude or limit any liability that cannot be excluded or limited under the Consumer Protection Act, 2008, including liability for personal injury or death caused by negligence, fraud, or fraudulent misrepresentation.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable under South African law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and The Egg Nest regarding the use of this website and supersede all prior or contemporaneous communications, representations, and agreements, whether written or oral.